| 0844 Numbers - FAQ Answers |
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| What is an 0844 number? |
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| An 0844 number is a Fixed Rate non geographic number. This means that the caller always pays the fixed call price of up to 5p per minute when calling this number from anywhere in the UK. You, as the 0844 number holder, do not pay anything to receive the call. |
| Is UK2Numbers better than other 0844 providers? |
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» We do not route calls via inferior quality SIP or VoIP lines - our calls are routed via BT using the highest quality connection available in the UK. Most other provides use VoIP to route your calls and as a result call quality will not be perfect.
» Our fully automated 0844 number management system is unique, executing your re-diversion and service setup requests instantly online. With other provides you might have to wait for hours, even days, before they can connect, re-divert or setup a service on your number.
» We believe we offer the cheapest 0844 numbers in the UK. All our 0844 numbers come with no monthly line rental no incoming call charges for a connection to UK landline. Other providers often introduce monthly line rentals and call charges few months after you purchase the number. We have not had any price increases for the past 6 years.
» We provide valuable optional advanced number management services when you need them. Most other providers will be unable to match our comprehensive list of advanced number management services.
» We will match any offer you get from any other 0844 number provider and will always provide you with a better deal.
» We offer a 100% 14 day money back guarantee on all numbers ordered, in case you are not completely satisfied with our services.
» 96% of the customers who register on our site purchase a number from us. |
| Do you offer a Revenue and Rebate Share facility on 0844 numbers? |
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| Yes. We will pay you a Call Volume Rebate depending on the number of calls received by your 0844 number. The more calls you receive, the more money you are credited on a monthly basis. The amounts payable are shown on our website under 0844 Number Income - Revenue from 0844. |
| What costs are involved in running an 0844 service? |
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| To activate your 0844 number all you have to pay is our one-off fee (from £9.95 limited time special offer) for diverting the 0844 number to a UK land line. Charges for our optional advanced and basic services depend on your exact requirements. |
| Can you divert an 0844 number to my mobile phone? |
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Yes. We offer 0844 Diversion to Mobile numbers or international destinations as part of our advanced services program.
We can provide 0844 diversion to T-Mobile, Orange, Vodafone, Three, O2, Virgin and all other UK Mobile networks and you can choose between Pay as You Go and Pay Monthly price plans. |
| Is there an annual charge for using my 0844 number? |
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| No. |
| Do I have to pay anything when people call my 0844 number? |
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| No. With our 0844 numbers there is absolutely no cost to you, all the cost involved is on the caller's side. We even pay you rebate for calls received. |
| Will I ever have to pay you extra money for my 0844 number? |
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| No. Once you obtain an 0844 number there will be no other charges unless you later decide that you require extra services from us. |
| Are there any charges for using your advanced and basic services. |
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| All our extra services are provided as optional. To have your 0844 number with Simple Diversion you would not need any of them. However, if your organisation needs to take thousands of calls per day, you may want to consider some of our extra services, like queuing systems, custom diversions and re-diversions or Voicemail. Charges for our advanced and basic services depend on your exact requirements. Please contact us for further information. |
| What does it cost for someone to call an 0844 number from within the UK? |
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| The price 0844 Fixed Rate Call, which is up to 5p per minute from a standard BT line. |
| How can you provide numbers for £9.95 when other companies charge line rental? |
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| Independent research done by Alexa Inc (an Amazon.com company) has shown UK2 Numbers to be the market leaders in provision of 0844 numbers. Our business strategy is to keep the costs to our clients as low as possible and still provide the highest levels of service. This is why 96% of the customers who visit our site purchase a number from us. |
| When I buy an 0844 number will I have to pay anything extra to receive or make calls? |
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| No. |
| How many 0844's can I buy? |
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| We do not impose any limits. However, for ordering more than 100 numbers please contact any member of our staff. |
| How do I buy an 0844 number? |
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1. You decide how many 0844 numbers you require.
2. You apply for your 0844 numbers online and choose the existing mobile, international or UK land line telephone numbers to which you want us to divert your new 0844 numbers to. |
| Will our old numbers still work? |
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| Yes, your current telephone numbers will work just as before. |
| Do you provide telephone support? |
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| We only provide email support. Our strategy is to keep costs at a minimum so you can enjoy provision of the cheapest 0844 numbers in the UK. All emails are answered immediately or on the same business day. We have a team of people dedicated to answering your questions 24/7, day and night, including weekends and Bank Holidays. |
| How long before my 0844 number is active? |
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| All 0844 numbers are activated instantly after you place your order. We try and process all other advanced service requests received on the same day. However, if we receive unusually high numbers of orders, it could take up to 24-48 hours for your advanced service order to be processed. We do not advise that you print any advertising / promotion / stationery material until your number is fully setup and active. |
| Do I need a new telephone line installation? |
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| No, there are no additional equipment costs involved in running the 0844 numbers supplied by us. |
| How do I purchase one of your special offer 0844 numbers? |
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| Please visit Our Special Offer Page. Please also note that this is a limited time special offer which may not always be available and is restricted to one number order per customer. Additional purchases are charged at our standard rates. |
| Can I choose a number? I want a memorable 0844 number. |
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| Yes you can. We have thousands of special 0844 numbers. |
| Can I reserve an 0844 now and tell you my diversion number later? |
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| Yes. You can order / reserve your 0844 number now and tell us the number you want to divert it to later if you're setting up a new phone line and / or don't know your termination number yet. |
| I have an 0844 number, can I switch to UK2Numbers and keep the existing number? |
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| Yes, we can transfer any 0844 numbers from BT. Porting BT 0844 to our service is quick and easy, please contact us for details. |
| Is it possible to use the 0844 number for a fax machine or is it for telephone calls only? |
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| All our 0844 numbers can be used for both voice and/or data calls (i.e. fax or telephone). In fact, many of our customers specify an 0844 number for their fax lines as it deters "fax-spammers" from calling. |
| Is the number mine for life? |
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| You can keep an 0844 number for as long as you require it. If you no longer wish to use it just let us know so we can amend our records. |
| Can I cancel my number anytime? |
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| Yes. All our 0844 numbers are free to cancel at any time. We do not impose a minimum contract. |
| Can you reach the 0844 number from abroad? |
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| All our 0844 numbers can be reached from abroad via +44 844 xxx xxxx. Please note that some smaller international telecom providers do not support the calls to UK's non geographic numbers. |
