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0845 Telephone Numbers
0845 Telephone Numbers
Call Recording

All calls to your 0845 number can be recorded by our system and emailed to any email address. You can configure Call recording to email each received phone call directly to your inbox.

Available as an add-on service for all our telephone numbers.

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Service Description - Call Recording

Call recording is an essential service for businesses that need to record calls for training and quality purposes or simply to stay compliant with the latest FSA call recording requirements. If you have access to mobile email you can setup Call Recording service to deliver all recorded calls straight to your mobile phone inbox. One of the main advantages of using our Call recording system is the ability to record all simultaneous calls. For example, even if you operate a large call centre and have 5000 inbound lines under one 08 number all your calls can still be recorded simultaneously.

How it Works - Call Recording

Call Recording includes the ability to:

  1. Record all your incoming calls.
  2. Specify an email address for forwarding of all your recorded audio attachements.
  3. Receive recorded email attachements as MP3 Audio file format.
  4. Enable or disable the service.
For your convenience you can view and print these instructions from our on-line control panel at any time.

How to order Call Recording:

To order the Call Recording service for your Telephone Number:

  1. Go to "My Account" section of the website
  2. Click on the "Call Recording" link from the left menu under the title "ADVANCED ROUTING"
  3. Choose the number or numbers for which you wish to order this service
  4. Follow the on screen instructions

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