090x Numbers - Help & Learning
090x Numbers - Explained
What is an 090x number?
An 090x number is a premium rate call number, used to offer information and entertainment services via phone, fax, PC (e-mail, Internet, bulletin board), mobile (SMS/WAP) or interactive digital TV. Services provided include sports, voting lines, competitions, directory enquiries, live chat and business information services and vary in cost from 10 pence per call to £1.50 per minute. This rate is charged to the caller via their telephone bill. You, as the 090x number holder, do not pay anything to receive the call.
Is UK2Numbers better than other 090x providers?
» We do not route calls via inferior quality SIP or VoIP lines - our calls are routed via BT using the highest quality connection available in the UK. Most other providers use VoIP to route your calls and as a result call quality may not be perfect.

» Our fully automated 090x number management system is unique, executing your re-diversion and service setup requests instantly online. With other provides you might have to wait for hours, even days, before they can connect, re-divert or setup a service on your number.

» All our 090x numbers come with no monthly line rental for a connection to UK landline or mobile on our default Call Plan 1. Other providers often introduce monthly line rentals and call charges few months after you purchase the number. We have not had any price increases for the past 13 years.

» We provide valuable optional advanced number management services when you need them.

» We offer a 100% 14 day money back guarantee on all numbers ordered, in case you are not completely satisfied with our services.

» 93% of the customers who register on our site purchase a number from us.
What is involved in running an 090x service?
You need to ensure that the services you intend to offer via the 090x number are approved by PhonepayPlus, the Premium Rate Services regulator. To activate your 090x number all you have to pay is our one-off administration fee (from £9.95 limited time special offer) for connecting the 090x number to your phone land line.
Can you divert an 090x number to my mobile phone?
Yes. We offer 090x Diversion to Mobile numbers or international destinations as part of our advanced services program. We can provide 090x call forwarding to T-Mobile, Orange, Vodafone, Three, O2, Virgin and all other UK Mobile networks and you can choose between Pay as You Go and Pay Monthly price plans.
What share of the 090x call revenue will I receive?
The revenue from the overall charge to customers is shared between the network operator (for the carriage of the call) and the service provider (for the content of the call). Please contact us for the exact revenue share as it varies depending on the nature of 090x number used.
Do I have to pay anything when people call my 090x number?
With our 090x numbers there is absolutely no cost to you, all the cost involved is on the caller's side which, depending on the nature of service provided by you, will cost them from 10 pence per call up to £1.50 per minute.
What does it cost for someone to call an 090x number from within the UK?
The cost for calling 090x numbers can vary from 10 pence per call up to £1.50 per minute depending on the nature of number used and the relevant operating requirements imposed by PhonepayPlus. The fourth number of the 090 dialling codes indicates the potential type or cost of the service.

We currently only provide £1.00 and £1.50 rate numbers, but a summary of all the current Dialling Codes and Charges is below:

090 0/090 1
Call cost up to 60 pence per minute with a maximum call cost of £5.00; or fixed cost up to £1.00 per call

090 4
Open ended at any cost per minute; or fixed cost per call at any rate

090 5
Open ended at any cost per minute; or fixed cost per call at any rate

090 59
Live Multi-Party Chat services costing up to 60 pence per minute

090 6
Open ended at any cost per minute; or fixed cost per call at any rate

090 7
Pay-for-product services costing more than £1.00

090 8/090 9
Adult services at any rate

Note: The codes 090 2, 090 3 have not been allocated at present and will be reserved for increased demand or new services.All tariffs are inclusive of VAT
Are there any charges for using your advanced and basic services.
All our extra services are provided as optional. To have your 090x number forwarding calls directly to landline or mobile you would not need any of them. However, if your organisation needs to take thousands of calls per day, you may want to consider some of our extra services, like queuing systems, custom diversions and re-diversions or Voicemail. Charges for our advanced and basic services depend on your exact requirements. Please contact us for further information.
How many 090x's can I buy?
We do not impose any limits. However, if ordering more than 50 numbers please contact any member of our staff.
How can you provide numbers with no line rental?
Independent research done by Alexa Inc (an Amazon.com company) has shown UK2Numbers to be the market leaders in provision of 08 numbers. Our business strategy is to keep the costs to our clients as low as possible and still provide the highest levels of service. This is why 93% of the customers who register on our site purchase a number from us.
How do I buy an 090x number?
Our website online ordering process is simple, quick and very easy to use and you can also browse a selection of 090x numbers. Simply visit our 090x Home Page.
Do you provide telephone support?
We only provide email support. Our strategy is to keep costs at a minimum so you can enjoy provision of the cheapest 090x numbers in the UK. All emails are answered immediately or on the same business day. We have a team of people dedicated to answering your questions 24/7, day and night, including weekends and Bank Holidays.
How long before my 090x number is active?
All 090x numbers are activated instantly after you place an order and after your account details are verified. We also process all advanced service requests received on the same day. However, if we receive unusually high numbers of orders, it could take up to 24-48 hours for your advanced service order to be processed. We do not advise that you print any advertising / promotion / stationery material until your number is fully setup and active.
Will our old numbers still work?
Yes, your current/existing telephone numbers will work just as before. Our service will not modify or affect your existing phone services in any way.
Can I choose a memorable 090x number.
Yes, we have thousands of memorable 090x numbers, located under special 090x number category (suitable for TV advertising).
Do I need a new telephone line installation?
No. There are no additional equipment costs involved in operating the 090x numbers supplied by us. You can use your existing telephone line.
Is the number mine for life / Is there a Minimum Usage Requirement?
You can keep an 090x number for as long as you require it, providing it is used. Minimum Usage Requirement for all our numbers is 3 minutes per month after the initial 60 days of operation. This requirement is applicable to all numbers except: Numbers with Unlimited Re-Diversion service, 08 Fax to Email numbers and 03 or 0800 numbers which are not on Call Plan 1 tariff. If you no longer wish to use it just let us know so we can amend our records. Numbers in breach of Minimum Usage Requirement will be subject to £4.95 Low Usage fee as detailed in our Price List and our contract Terms and Conditions. You can also cancel your number at any time from your online account control panel as we do not have any minimum contract terms.
I already have an 090x, can I switch to/from UK2Numbers?
Yes, we can transfer most 090x numbers to/from our service. Porting applications cost £149.95 per number. For example, porting BT 090x Numbers to/from our service is quick and easy, please contact us for details and costs.
Can 090x be used for a fax machine or is it for telephone calls only?
All our 090x numbers can be used for both voice and/or data calls (i.e. fax or telephone).
Are there any special Terms and Conditions?
All UK-based premium rate services must be advertised on '090' dialling codes. Some services must only be advertised on the 090 9 dialling code. (The fourth number of the 090 dialling codes indicates the potential type or cost of the service.)
Can I reserve an 090x now and tell you my diversion number later?
Yes. You can order / reserve your 090x number now and tell us the number you want to divert it to later if you're setting up a new phone line and / or don't know your termination number yet.
Can I cancel my number anytime?
Yes. All our 090x numbers are free to cancel at any time. We do not impose a minimum contract and there is no cost to cancel.
Can you reach an 090x number from abroad?
All our 090x numbers can be reached from abroad as normal by dialling +44 xxx xxx xxxx. Please note that some smaller international telecom providers do not support calls to UK non-geographical numbers.

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